I am a UX researcher and consultant with a past background in design, localization, and communication technology.
I come from a background on languages and cultural studies, and a M.A. on post-humanism and cyberpunk aesthetics. This insight in man-machine dialectics prompted me to ultimately move into user experience, but not before working for both public institutions like the European Commission before starting out as a localization engineer. Since then, I have worked in several countries as a project manager, consultant, product manager, and UX researcher.
These days, I focus on holistic customer experience, user and market research, and service design. My experience in internationalization strategies, usability testing frameworks, and process optimization techniques in some of the biggest companies in the world also allowed me an insight into both complex and simple managerial truths and truth-isms. I share them with glee every time I am invited to speak or coach at industry and academic conferences. Luckily, that happens with some regularity.
I occasionally drop some nuggets and random thoughts in Twitter as well. I don't usually do much social media, as in-person contact is always best. Communication is a multi-versed form of interaction that is happening all the time, with people or just the environment, and my life-long goal is to explore that in all of its forms.
Pompous lofty goals aside, I also appreciate music and the arts. Armchair movie director, songwriter, and basically anything creative.
For talks and appearances, please use the contact form. Or feel free to just say 'hi'.
Live it out.
Live it out.